# Shop Shipping Policy

URL: https://vielmetter.com/shop/policies/shipping-policy/

We ship from Los Angeles to the United States and internationally. Shipping costs and any sales tax are calculated at checkout, before you pay.

**Dispatch.** Orders leave the gallery within 5 business days. Unique works and editions may need longer to pack safely; we will let you know if they do.

**Tracking.** Every order is sent with a tracked service, and you receive the tracking link by e-mail.

**International orders.** Import duties, taxes and customs fees of the destination country are not included in the price and are paid by the recipient on delivery.

**Damage in transit.** If your order arrives damaged, please keep the packaging and e-mail us within 7 days of delivery, with photos. See our Refund Policy.

**Questions:** info@vielmetter.com or +1 213 623 3280.